Questions
Frequently asked questions.
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An AI receptionist is a software phone agent that answers your business line, holds a real conversation, books appointments, qualifies leads, and routes urgent calls to you. It uses a natural voice trained on your business's offer, hours, and rules — so it answers the way you would, just 24/7 and on every call at once.
Ascension Voice runs a Vanguard Program at $597/month with 300 AI voice minutes included ($0.32/min after that). The normal $1,197–$1,497 setup fee is waived for the 5 Vanguard businesses. Your 14-day free trial starts only after your system is built and you approve it. Public pricing rolls out after the Vanguard cohort fills.
Yes. A modern voice agent can greet callers, ask qualifying questions, look up your calendar, book or reschedule appointments, transfer urgent calls to you, and follow up by SMS or email. It handles every call at once, including after-hours, with no hold times.
The best fit is one built around your specific business — your offer, intake questions, hours, and how you want urgent vs. routine calls handled. Ascension Voice builds custom agents for HVAC, plumbing, electrical, home services, dental & medical, law, salons & spas, and auto.
For most local service businesses, yes. Voicemail loses callers who don't leave messages. A human answering service is limited by staffing, scripts, and shift coverage. An AI receptionist answers every call instantly, follows your exact rules, books on your calendar, and works 24/7 at a fixed cost.
Not anymore. Ascension Voice uses a natural, custom voice built to fit your business. Most callers can't tell — and the agent is transparent about being an automated assistant when callers ask.
A custom build typically takes about 1–2 weeks. You approve the agent before it goes live, then run a two-week live trial on real calls before full launch.
Yes. Ascension Voice is US-based, signs a Master Service Agreement and Data Processing Agreement at onboarding, and you own your data. Call data is handled under that DPA — not sold or used to train third-party models.
It's a natural, custom voice built to fit your business. Most callers can't tell.
She books the appointment directly, or captures every detail for your callback list — your rules.
A custom build typically takes about 1–2 weeks.
Yes — the voice and the script are built around how you talk and how you work.
US-based, handled under a Data Processing Agreement, and you own your data.
The Vanguard Program is $597/month with 300 AI voice minutes included ($0.32/min after that), and the normal $1,197–$1,497 setup fee is waived for the 5 Vanguard businesses. Your 14-day free trial starts only after your system is built and you approve it. Public pricing rolls out after the Vanguard cohort fills.
No. It's done for you.
You approve the agent before she ever goes live, and you run her on real calls during a two-week live trial first.
You book a call the moment you submit. On that one call we check fit — and if it's there, we start your onboarding together right on the phone, so your build begins immediately.